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The computer consulting industry can be broken into two major segments: supplemental staffing and project-oriented firms.  Most staffing firms provide technical services across a range of engagements and are driven to maximize billable hours.  In this role they will seldom take full responsibility for the solution to a client problem.  Exponential is not a staffing company.   At the other extreme the "Big Six" consulting firms specialize in re-engineering their clients' basic business practices.  Unlike the "Big Six" Exponential focuses on integrating technical business solutions so that they complement and enhance existing business practices which in turn leads to further business opportunities for the client organization to evaluate and act upon.   Many project-oriented firms our size concentrate on a specific vertical marketplace and often sell software and hardware along with expertise.  Exponential provides project-oriented technical services across a wide range of industries.

Exponential Technologies CRM Solutions
Client/Server Solutions /  Web-Based Solutions  /  Network Design & Implementation  /   Training
Customer Relationship Management (CRM) Systems

Maintain consistent, accurate data across teams and departments, streamline business processes, and empower employees with a complete view of customer information.

As a Microsoft Business Solutions Partner, Exponential Technologies can implement and configure Microsoft® CRM, a powerful, customizable CRM solution that helps ensure low total cost of ownership and rapid time to benefit, for your organization.

Working with Microsoft .NET technologies and powerful integration tools, Exponential can integrate Microsoft CRM functionality with your existing third-party applications and Web services.

VIEW COMPLETE CUSTOMER INFORMATION
Integrated sales and customer service functionality lets employees view, update, and share information across teams and departments.

STREAMLINE PROCESSES
Free employees from time-consuming data entry and help increase efficiency for sales and customer service processes.

INTEGRATE BUSINESS SYSTEMS
Connect customer information and business processes across the organization by integrating with Microsoft Business Solutions for Financial Management.

WORK FROM ANY LOCATION
Powerful Microsoft Outlook® integration lets salespeople work with sales functionality both online and offline.

TARGET MARKETING COMMUNICATIONS
Effectively target prospects and customer groups with tools that help you create, manage, and distribute marketing materials that can be easily personalized for each lead.

MANAGE LEADS AND OPPORTUNITIES
Take advantage of robust lead management capabilities that help shorten the sales cycle and improve close rates. Import leads from many sources, distinguish leads from existing customers, route new leads to salespeople, and promote qualified leads to new opportunities.

MEASURE YOUR MARKETING SUCCESS
Evaluate your marketing performance and make strategic decisions with a wide range of reporting tools that help track successful campaigns and identify trends.

CONNECT COMMUNICATIONS AND INFORMATION
Analyze and share key marketing information across your organization with tight integration across the Microsoft Office system and other business applications.

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Which Client/Server solutions meet your needs?
Business Intelligence :: Business Intelligence Solutions open data up to your whole organization by extracting it from operational applications, converting it to a standard format, and storing it in a central location optimized for rapid delivery and more detailed query and analysis.
Rule-Based Systems :: Rule-Based Systems save time by separating business logic from procedural code. Rules are written in business terms, enabling the business experts rather than technical staff to control and automate procedures and policies.
Customer Relationship Management (CRM) :: Integrate your customer data and communication channels, better analyze their buying behaviors, and target your marketing campaigns to improve retention, acquisitions and sales.
Supply Chain Management (SCM) :: Create improved pipelines using XML and related technologies to more precisely manage inventory planning, distribution channels, and corporate production policies. 
 
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